“Quality is never an accident, it is always the result of intelligent effort.” – John Rushkin

Sekarang ini saya sedang menjalani mata kuliah Operations Management. Salah satu hal yang paling menarik disini adalah rahasia di balik kesuksesan Toyota dalam hal produksinya. Toyota mempunyai apa yang disebut Toyota Production Systems. Ada dua hal yg penting dalam TPS, yaitu JIT (Just-In-Time) dan Jidoka. Just-in-time intinya adalah memproduksi barang berdasarkan apa yang diinginkan, pada saat yang diinginkan, dan dalam jumlah yang diinginkan juga (kata kuncinya adalah NEEDS). Sedangkan Jidoka adalah proses produksi barang yang diselaraskan dengan tingkat kualitas (kata kuncinya BUILT-IN-QUALITY). Jidoka memungkinkan keadaaan dimana setiap ada masalah (mesin rusak atau keterlambatan atau defect pada produk) dalam manufacturing, maka mesin akan berhenti dan memberikan alert kepada team leader atau supervisor. Berikut ilustrasinya,

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“Ethics is not definable, is not implementable, because it is not conscious; it involves not only our thinking, but also our feeling.” – Valdemar W. Setzer

“Relativity applies to physics, not ethics” – Albert Einstein

The first course in SSBM ITB is Business Ethics and Business Law. Basically the objective is to provide  broad understanding of the ethical and legal challanges that may arise in business activities. In this course, I got homework to write paper about business ethics. Instead writing ethics in the information technology, I decided to wrote  something different from my experience. I wrote paper about ethics in pharmacetical industry, Unethical alliance between physicians and pharmaceutical industry. Read the introduction below and download here for full article.

Interactions between physicians and pharmaceutical industry have been increased significantly in over the last several years and it becomes such common activities. These interactions will lead to the conflict of interest between physician’s duties to the patient and the pharmaceutical industry interest to sell the products as much as possible, in other words, profit-seeking behavior. Dr. Marius Widjajarta, Head of Indonesian Health Consumers Empowerment Foundation (YPKKI) has estimated Rp. 500 billion is spent each year by pharmaceutical companies in promotion and marketing and the total amounts of money circulating among physicians is more than 20 % and more than Rp. 500 billion.Continue reading